These Terms and Conditions outline the rules and regulations for the use of Louvel House Candles & Wax Melts website.
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By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use our website if you do not agree with all of the Terms and Conditions stated on this page.
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1. Intellectual Property
a. Unless otherwise stated, we own the intellectual property rights for all content on this website. This includes text, graphics, logos, images, videos, and any other material.
b. You may not use, reproduce, distribute, or modify any of our intellectual property without our prior written consent.
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2. Product Information
a. We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the completeness or accuracy of the information.
b. We reserve the right to modify or discontinue any product at any time without notice.
c. Colors and appearances of products may vary slightly due to differences in lighting and screens. We cannot guarantee that your display will accurately represent the product.
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3. Orders and Payment
a. By placing an order, you confirm that you are at least 18 years old and have the legal authority to make a purchase.
b. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
c. Prices listed on our website are in the specified currency and do not include shipping charges or taxes unless otherwise stated.
d. Payment must be made in full at the time of placing the order. We accept payment through the approved payment methods listed on our website.
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4. Shipping and Delivery
a. We will make every effort to ship your order within the estimated delivery timeframe. However, delivery dates are not guaranteed and may vary due to external factors beyond our control.
b. Shipping costs and delivery options will be provided during the checkout process. Any additional taxes, customs duties, or fees imposed by the destination country are the responsibility of the customer.
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5. Returns and Refunds
a. We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact us within 14 days of receiving the product to initiate a return or exchange.
b. Returned products must be unused, in their original packaging, and in resalable condition. We reserve the right to refuse returns that do not meet these criteria.
c. Refunds will be issued in the original form of payment within a reasonable time after we receive the returned product.
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6. Limitation of Liability
a. We strive to provide accurate and reliable information on our website. However, we make no warranties or representations regarding the completeness, accuracy, or reliability of the content.
b. In no event shall we be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or the products purchased from our store.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us for clarification.
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Thank you for visiting Louvel House!